🔐 Data Protection Policy

BJLive Privacy Policy — Your data is completely secure with us

This page gives you a full account of how carefully we handle the information you share with us at BJLive. Our goal is simple: to keep your trust.

Last Updated: July 2026 Version 2.5 Published in Bengali
🛡️
Your Data
Protected with Maximum Security
256-bit
SSL Encryption
0 Sales
Not with Third Parties
24/7
Security Monitoring
GDPR
Policy Compliance

🔒 How BJLive Protects Your Privacy

Our core data protection principles at a glance

End-to-End Encryption

Every transaction and piece of personal information is secured with 256-bit SSL/TLS encryption — completely protected from interception.

Never Sold to Third Parties

BJLive never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Your Data, Your Control

You can view, correct, or request deletion of your personal information at any time. Your data belongs to you.

AI-Powered Fraud Protection

AI-powered monitoring instantly detects unusual login attempts or transactions, keeping account compromise risk to a minimum.

Stored on Secure Servers

All your data is protected by firewalls and anti-intrusion systems at internationally certified data centers.

Immediate Breach Notification

In the event of a data breach, affected members will be notified via SMS and email within 72 hours.

01
Where This Policy Applies

Scope of BJLive's Privacy Policy

This Privacy Policy applies to all BJLive services — including the website, mobile app, customer support, marketing communications, and any other BJLive product or service you use. By registering with or using BJLive, you agree to the terms of this Privacy Policy.

This policy may be updated from time to time. We will notify you in advance of any significant changes — via SMS, email, or in-app notification. Continued use of our services after any changes constitutes your acceptance of the updated terms.

This Privacy Policy applies only to BJLive for the platform. Third-party links or payment gateways are governed by their own respective policies.

02
What Information We Collect

Data collected through registration, usage, and communications

BJLive collects only the information necessary to provide you with our services — nothing more. Our data collection approach is built on a strict minimum-data policy.

Data TypeWhat Is CollectedReason
Contact Information Name, mobile number Account Creation & Verification
Financial Information Transaction History Payment Processing & Security
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Betting history, preferences Personalized Experience
Contact Information Support Chat Records Service Improvement
Cookie Data Sessions & Preferences Seamless Experience

Important: BJLive never collects or stores your bKash or Nagad PIN, bank password, or payment card details.

03
How Your Information Is Used

How Your Information Is Used

BJLive uses your information solely for the purposes listed below. It is never used for unauthorized purposes or sold to third parties — that is our firm commitment.

  • Account Management: Registration, login, identity verification, and account maintenance
  • Payment Processing: Processing deposits & withdrawals, and maintaining transaction records
  • Betting Services: Accepting bets, settling results, and distributing winnings
  • Fraud Prevention: Detecting & Preventing Suspicious Activity
  • Customer Support: Resolving complaints and providing support
  • Service Improvement: Analyzing usage patterns to improve the platform
  • Legal Obligations: Maintaining records required by regulatory authorities
  • Personalized Offers: Sending relevant promotions based on your preferences

If you no longer wish to receive marketing messages from BJLive, you can opt out at any time Opt-Out You can stop all promotional messages within 24 hours by notifying our support team.

04
Data Sharing & Third Parties

Who we may share your information with, and under what circumstances

BJLive does not sell or transfer your personal data to any third party for commercial purposes. However, certain information may be shared with specific partners in the limited circumstances outlined below.

With WhomWhat InformationReasonSold?
Payment Provider
(bKash, Nagad)
Transaction Information To Process Payments No
Law Enforcement Relevant Data By Legal Order No
Security Partners Limited Log Data In Cybersecurity No
Analytics Services Anonymous Usage Data To Improve Our Services No
Advertisers Never No

When sharing information with law enforcement, BJLive strictly follows legal procedures and discloses data only upon receipt of a valid legal order. Where possible, we will endeavor to notify you in advance.

05
Cookies & Tracking Technologies

How Cookies Are Used on Our Website & App

BJLive uses cookies and similar technologies to enhance your experience on our website and app. Cookies are small text files stored in your browser. We use three types of cookies:

Essential Cookies Analytics Cookies Preference Cookies
  • Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled
  • Analytics Cookies: Understanding which pages are most visited — data collected anonymously
  • Preference Cookies: Remembering language, theme, and other preferences — optional

You can disable non-essential cookies at any time from your browser settings. Please note that doing so may limit the functionality of certain features.

BJLive does not use any third-party advertising trackers or cross-site tracking cookies.

06
Data Retention Period

How Long We Retain Your Information

BJLive does not retain your data longer than necessary. Once the purpose for which it was collected has been fulfilled, or legal obligations have expired, the data is deleted.

  • Active Account Data: Fully retained for the duration of active account
  • Transaction Records: Up to 7 years as required by financial regulations
  • Support Conversations: Deleted 2 years after last contact
  • Login Logs: Retained for 90 days for security purposes, then automatically deleted
  • Closed Accounts: Personally identifiable information deleted 30 days after account closure
07
Your Rights

Your Rights Over Your Data

BJLive believes you should have full control over your personal data. That's why we provide you with the following rights and ensure you can exercise them at any time.

👁️
View Data

You can find out what information we hold about you

✏️
Data Correction

Request corrections to inaccurate or outdated information

🗑️
Data Deletion

Request deletion of your data, except where retention is required by law

📦
Export Data

You can access all your data in a portable format

🚫
Processing Stopped

Request to Restrict Processing of Your Data

📢
Complaints

If you are unsatisfied with how your data is handled, you may file a complaint with the relevant authority.

To exercise any of the rights listed above, please contact us: support@bjlive.click — Responses are typically provided within 7 business days.

08
Data of Children & Minors

Our Policy on Protecting Users Under 18

BJLive services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you suspect that a minor's data has been collected, please notify us immediately — we will delete it without delay.

If someone you know is using BJLive while underage, please support@bjlive.clickto let us know.

09
Security Measures

What BJLive does to protect your data

BJLive follows industry-leading technologies and practices to keep your data secure. Our security team monitors for potential threats daily and continuously strengthens defenses against emerging risks.

  • Encryption: AES-256 encryption for all data transfers and storage
  • Firewall: Multi-Layer Firewall & DDoS Protection
  • Access Control: Access restricted to authorized personnel only
  • Regular Audits: Independent Security Audits & Penetration Testing
  • Two-Factor Authentication: Two-factor authentication with OTP at login

Please keep in mind, however, that no system on the internet can guarantee absolute security. That's why it's essential to keep your password strong and never share it with anyone. If you notice any suspicious activity on your account, please notify us immediately.

Tips: Always keep two-factor authentication (2FA) enabled on your BJLive account — it significantly strengthens your account security.

❓ Common Privacy Questions & Answers

NID or passport documents uploaded during KYC verification are stored in encrypted servers for a limited period. Once verification is complete, the original document copies are deleted and only a "Verification Completed" record is retained.

Personally identifiable information is deleted within 30 days of account closure. However, financial transaction records may be retained in anonymized form for up to 7 years to meet legal obligations.

No. Your betting history is completely private. Only you and authorized BJLive staff (for service-related purposes) can access it. It is never shared with any third party without a valid legal order.

In the event of a data breach, BJLive will notify affected members via SMS and email within 72 hours. The message will include a full account of what happened, which data was affected, and the steps you should take.
Security Scorecard
Encryption100%
Data Privacy100%
User Control98%
Fraud Protection99%
Transparency97%
For privacy-related enquiries

For any inquiries, email us at:
support@bjlive.click

Join Securely
🔐

Your data is secure — join with complete peace of mind!

Your data is protected with the highest level of security at BJLive. Register now and enjoy the best betting experience in Bangladesh.

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