BJLive FAQ — find answers to any question you have

Signing up at BJLive is quick and easy. On the registration page Enter your name, Bangladeshi mobile number, and a strong password. Accept the terms and conditions, then submit. Your account will be ready in just 2 minutes — and registration is completely free.

No. Each individual may only operate one account on BJLive. Creating multiple accounts will result in all of them being immediately closed, and balances may be forfeited. Please play fair.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number to receive an OTP. Verify the OTP and set a new password. The whole process takes just 2–3 minutes.

Identity verification is typically requested for large withdrawals or if suspicious activity is detected on your account. You'll need to submit a scanned copy of your National ID or passport. If all details are correct, verification is completed within 24 hours.

To close your account, email support@bjlive.click. Make sure to withdraw your balance first. If you're closing for responsible betting reasons, we can also Self-Exclusion option as well.

Yes, this is possible. Contact support and complete identity verification. Phone number changes are typically processed within 24–48 hours. The process takes a little time to ensure your account's security.

After 5 incorrect password attempts, your account will be temporarily locked for 30 minutes. Use OTP login or reset your password. If your account is locked for any other reason, please contact support.

You must be at least 18 years old to register on BJLive. Users under this age are strictly prohibited from creating an account. Any account identified as belonging to a minor will be immediately suspended.

BJLive accepts bKash, Nagad, Rocket, Bank Transfer, VISA/Mastercard, and Cryptocurrency. For Bangladeshi users, bKash & Nagad The most convenient and fastest option.

The minimum deposit at BJLive is ৳500. To qualify for the Welcome Bonus, make sure your first deposit is ৳500 or more. There is no maximum deposit limit, though large deposits may require verification.

bKash/Nagad: 2–15 minutes. Rocket: 15–30 minutes. Bank Transfer: 1–2 business days. All withdrawals go through an initial verification process. The fastest turnaround is generally during business hours.

The minimum withdrawal is ৳500. The maximum daily withdrawal limit depends on your account level and verification status. Identity verification may be required for larger withdrawals.

Please wait 15 minutes first. If the funds still haven't arrived, contact support with your Transaction ID (TrxID). In most cases, delays are caused by an incorrect reference number or a network issue. Financial Transactions page to check your status.

Withdrawals are typically rejected due to an incomplete bonus turnover, a pending identity verification, or exceeding the maximum limit. You'll be notified of the reason via SMS or email. Simply resolve the issue and resubmit your request.

BJLive does not charge any deposit or withdrawal fees. However, your payment service provider (e.g. bKash, Nagad) may apply their standard transaction charges.

Yes, BJLive accepts USDT, Bitcoin, and other major cryptocurrencies. Crypto deposits typically receive blockchain confirmation within 10–30 minutes. Contact support for more details.

On the Voucher Page and enter the code to verify. If the code is valid, the specified amount will be credited to your wallet automatically. Be sure to check the voucher code's expiry date and terms.

Make your first deposit after registering and receive a 100% Welcome Bonus — up to ৳10,000. For example, deposit ৳5,000 and your total balance becomes ৳10,000. The bonus is credited to your bonus wallet automatically.

Each bonus has its own turnover requirement — typically 10–20x the bonus amount. For example, a ৳1,000 bonus with a 10x requirement means you need to place ৳10,000 in bets. Terms & Conditions page for full details.

Weekly cashback is credited automatically every Monday. You can receive up to 10% back on your total losses from the previous week. A minimum bet of ৳1,000 per week is required to qualify.

When a friend registers using your referral link or code and makes their first deposit, you'll earn a ৳300 bonus. Your referred friend also receives a special welcome bonus. There's no limit — the more you refer, the more you earn.

Bonuses have an expiry period — typically 7–30 days. If the turnover requirement is not met within this period, the bonus will be cancelled. Bonuses may also be forfeited if multiple accounts are used or false information is provided.

Yes, login streak bonuses are offered during certain periods. Log in for 7 consecutive days to earn a special bonus. If this offer is active, you'll see a notification on your dashboard.

The Reload Bonus is available once per week — up to 50% and up to ৳5,000. It is automatically credited on your first deposit of the week. Turnover requirements apply.

No, you cannot withdraw directly from your bonus wallet. Once you meet the turnover requirements for a bonus, your winnings will be transferred to your main wallet — and can then be withdrawn.

You can bet on 30+ sports including cricket, football, tennis, basketball, rugby, snooker, and e-sports. For Bangladeshi users, cricket (IPL, BPL, World Cup) is by far the most popular. On the Sports Betting page View all.

BJLive uses Decimal Odds. The calculation is straightforward: Stake Amount × Odds = Total Return. Example: A ৳1,000 bet at odds of 2.50 returns ৳2,500 (৳1,500 profit). On the Match Odds page View live odds.

Live Betting lets you place bets while a match is in progress. Odds update every minute, so follow the live score before making your decision. Odds can shift rapidly at key moments — act fast.

Yes. If a bet is voided due to a postponed or cancelled match, or for regulatory reasons, the full stake is returned to your wallet — usually within 30 minutes to 24 hours.

Yes, Accumulator (Parlay/Combo) bets are available on BJLive. Select 2–15 matches and combine them into a single bet — if all matches win, the odds multiply for a massive payout. Lose even one, and the entire bet is lost.

The minimum bet is ৳10. However, the minimum may differ when betting from a bonus wallet. Maximum bet limits vary by match and event.

No. There is no guaranteed method in betting — outcomes are always uncertain. Don't trust anyone who promises "sure wins." Analyse the statistics, stick to your budget, and bet responsibly.

Cash Out lets you settle your bet before a match ends and lock in a partial profit. It's an effective way to manage risk. The Cash Out value updates in real time based on how the teams are performing.

Handicap betting gives the weaker team a virtual advantage. For example, if India is given a -1.5 handicap, a bet on India only wins if they win by 2 or more goals/runs. Two formats are available: Asian Handicap and European Handicap.

App page Download directly from there. The app is available for both Android and iOS. For Android, download the APK file and install it — make sure to enable Settings > Unknown Sources first.

Start by closing and restarting the app. Check your internet connection, then clear the app cache (Settings > Apps > BJLive > Clear Cache). If the issue persists, download the latest version of the app.

Yes, the BJLive website works fully on mobile browsers. You can use Chrome, Firefox, or Safari. For the best experience, however, we recommend using the app.

In the app's profile settings, go to the "Notifications" section to individually enable or disable bet results, payment updates, and promotional alerts. You can also manage these from your phone's Settings > BJLive > Notifications.

Every update includes security improvements, new features, and bug fixes. Older versions may not support certain features. You'll receive an in-app notification when a new update is available — make sure to update.

Yes, you can log in using fingerprint or Face ID on supported devices. Simply log in with your password once in the app, then go to Settings and enable Biometric Login.

Yes, the BJLive app provides real-time live scores, match statistics, and live odds. For cricket, you get ball-by-ball updates, and for football, goal alerts are delivered instantly.

Change your password immediately and notify us at support@bjlive.click. We will temporarily lock your account and terminate all active login sessions. Any losses will be reviewed for recovery following an investigation.

Go to the "Security" section in your profile settings and enable Two-Factor Authentication. You'll receive an OTP on your mobile with every login. Once active, no one can access your account even if they know your password.

On the Responsible Gaming page or go to the "Responsible Gaming" section in your profile settings to find the self-exclusion option. You can activate it for a period of 3 months to 5 years. Once active, it cannot be cancelled before the selected period ends.

Go to Profile Settings > Responsible Gaming > Deposit Limit. Set a daily, weekly, or monthly limit. Decreases take effect immediately; increases are applied after 72 hours.

BJLive will never ask for your password, OTP, or banking details via SMS or email. Do not click on any suspicious messages. Report them immediately to support@bjlive.click with a screenshot. Always verify the URL is bjlive.click.

At BJLive, all personal data is encrypted with 256-bit SSL. We never share your information with third parties. For more details, please see our Privacy Policy read it here.

A cooling-off period is a temporary break lasting anywhere from 24 hours to 30 days. During this time, betting is suspended, but you can still make withdrawals. Responsible Gaming Page Activate from there.